<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Sales and Management Tips and Techniques for Industrial Manufacturing &#187; Rapport and Trust</title>
	<atom:link href="http://www.salesracehorses.com/blog/category/rapport/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.salesracehorses.com/blog</link>
	<description>Equipping Your Sales Force For Peak Profits</description>
	<lastBuildDate>Mon, 07 Sep 2009 14:32:40 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Never say &#8220;Thank you for your business&#8221;</title>
		<link>http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/</link>
		<comments>http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/#comments</comments>
		<pubDate>Mon, 07 Sep 2009 14:25:17 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Communicating Value]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Coaching]]></category>
		<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/</guid>
		<description><![CDATA[Every sales rep appreciates winning a big order from a key customer; but it&#8217;s rarely appropriate for him or her to say so to the customer.  Saying &#8216;Thank you for your business&#8217; is bush league, and can significantly weaken your position.
Top performing sales executives recognize that customers buy their solutions because to do so makes good business sense for the customer&#8217;s [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Don&#039;t Sell Like a Jerk &#8211; MP3 Podcast</title>
		<link>http://www.salesracehorses.com/blog/dont-sell-like-a-jerk-mp3-podcast/32/</link>
		<comments>http://www.salesracehorses.com/blog/dont-sell-like-a-jerk-mp3-podcast/32/#comments</comments>
		<pubDate>Thu, 05 Jun 2008 17:27:14 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Coaching]]></category>
		<category><![CDATA[Sales Process]]></category>
		<category><![CDATA[Sales Prospecting]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Build Rapport]]></category>
		<category><![CDATA[Build Trust]]></category>
		<category><![CDATA[Cold Calling]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/dont-sell-like-a-jerk-mp3-podcast/32/</guid>
		<description><![CDATA[Listen to this training call with Scott and Noelle Kim with her team of Advisors at World Financial Group (Aegon) to discover the secrets of selling like a pro.  Developing long-term successful client relationships is much the same whether selling individual services to consumers or selling multi-million dollar capital equipment to industrial process facilities.
Right Click here and Save Target to download the [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/dont-sell-like-a-jerk-mp3-podcast/32/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>If you don&#039;t have a system for automating your rapport building strategy, you don&#039;t have a rapport building strategy.</title>
		<link>http://www.salesracehorses.com/blog/if-you-dont-have-a-system-for-automating-your-rapport-building-strategy-you-dont-have-a-rapport-building-strategy/18/</link>
		<comments>http://www.salesracehorses.com/blog/if-you-dont-have-a-system-for-automating-your-rapport-building-strategy-you-dont-have-a-rapport-building-strategy/18/#comments</comments>
		<pubDate>Thu, 20 Mar 2008 11:23:42 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Networking and Referrals]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Activity Management]]></category>
		<category><![CDATA[Sales Pipeline/Funnel Management]]></category>
		<category><![CDATA[Sales Strategy]]></category>
		<category><![CDATA[Sales Tools]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/if-you-dont-have-a-system-for-automating-your-rapport-building-strategy-you-dont-have-a-rapport-building-strategy/18/</guid>
		<description><![CDATA[I have finally found the perfect system for automating my strategy for building customer rapport, and I must say that it is everything I had dreamed of.
For those of you who want to differentiate yourselves from your &#8216;peers&#8217; and competitors by vastly expanding your network of contacts and generating a full pipeline of leads that [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/if-you-dont-have-a-system-for-automating-your-rapport-building-strategy-you-dont-have-a-rapport-building-strategy/18/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Strategies to Competitor Proof Your Offering</title>
		<link>http://www.salesracehorses.com/blog/6-strategies-to-competitor-proof-your-offering/21/</link>
		<comments>http://www.salesracehorses.com/blog/6-strategies-to-competitor-proof-your-offering/21/#comments</comments>
		<pubDate>Wed, 16 Jan 2008 19:19:21 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Closing Strategies]]></category>
		<category><![CDATA[Competitive Strategy]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Activity Management]]></category>
		<category><![CDATA[Sales Coaching]]></category>
		<category><![CDATA[Sales Pipeline/Funnel Management]]></category>
		<category><![CDATA[Sales Process]]></category>
		<category><![CDATA[Sales Strategy]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[competitor strategy]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales techniques]]></category>
		<category><![CDATA[sales tips]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/6-strategies-to-competitor-proof-your-offering/21/</guid>
		<description><![CDATA[Several people have asked me recently, &#8220;How do I prevent a competitor from undercutting me, or otherwise influencing my customer to go with the competition?&#8221;
The scenario typically goes something like this:
&#8220;I just had a great visit with a prospect, and he really seems excited about the project we discussed.  I think he&#8217;s going to go [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/6-strategies-to-competitor-proof-your-offering/21/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Engaging the Law of Attraction to Build Rapport</title>
		<link>http://www.salesracehorses.com/blog/engaging-the-law-of-attraction-to-build-rapport/20/</link>
		<comments>http://www.salesracehorses.com/blog/engaging-the-law-of-attraction-to-build-rapport/20/#comments</comments>
		<pubDate>Sun, 13 Jan 2008 19:53:19 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Service Training]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Strategy]]></category>
		<category><![CDATA[Sales Tools]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Competitive Strategy]]></category>
		<category><![CDATA[competitor strategy]]></category>
		<category><![CDATA[law of attraction]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales techniques]]></category>
		<category><![CDATA[sales tips]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/engaging-the-law-of-attraction-to-build-rapport/20/</guid>
		<description><![CDATA[Not too long ago, I was inspired by my friend and great sales mentor, Dr. Bob DeGroot &#8211; founder of the leading online sales training organization, Sales Training International &#8211; to read the outstanding book Law of Attraction.  Then, a couple of days ago I was reading a blog post by John Dornoff on the importance of building rapport [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/engaging-the-law-of-attraction-to-build-rapport/20/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Overcome Sales Objections</title>
		<link>http://www.salesracehorses.com/blog/overcome-sales-objections-we-dont-need-your-service/12/</link>
		<comments>http://www.salesracehorses.com/blog/overcome-sales-objections-we-dont-need-your-service/12/#comments</comments>
		<pubDate>Thu, 03 Jan 2008 14:25:59 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Cold Calling]]></category>
		<category><![CDATA[Objection Handling]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Prospecting]]></category>

		<guid isPermaLink="false">http://www.salesracehorses.com/blog/overcome-sales-objections-we-dont-need-your-service/12/</guid>
		<description><![CDATA[&#8220;We don&#8217;t need your service.&#8221;
This objection means one of two things. Either:

&#8220;I have no problems related to your services right now,&#8221; or
&#8220;I am too busy with something else to talk to you,&#8221; or
BOTH, which is probably the case.

While customer profiling and targeting are keys to developing new accounts, sales prospecting is still a numbers and [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/overcome-sales-objections-we-dont-need-your-service/12/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Build Trust and Rapport Quickly to Identify Sales Opportunities Faster</title>
		<link>http://www.salesracehorses.com/blog/build-trust-and-rapport-quickly-to-identify-sales-opportunities-faster/3/</link>
		<comments>http://www.salesracehorses.com/blog/build-trust-and-rapport-quickly-to-identify-sales-opportunities-faster/3/#comments</comments>
		<pubDate>Mon, 10 Dec 2007 12:42:26 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Rapport and Trust]]></category>

		<guid isPermaLink="false">http://salesracehorses.com/blog/build-trust-and-rapport-quickly-to-identify-sales-opportunities-faster/3/</guid>
		<description><![CDATA[The sooner you establish trust and rapport with your prospect, the sooner (s)he will candidly answer your questions and enable you to understand the nuances of the business situation necessary to identify relevant opportunities for your business. Quickly establish trust and rapport on the telephone or in person with your prospect by following these positioning, [...]]]></description>
		<wfw:commentRss>http://www.salesracehorses.com/blog/build-trust-and-rapport-quickly-to-identify-sales-opportunities-faster/3/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
	</channel>
</rss>
