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		<title>Never say &#8220;Thank you for your business&#8221;</title>
		<link>http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/</link>
		<comments>http://www.salesracehorses.com/blog/never-say-thank-you-for-your-business/35/#comments</comments>
		<pubDate>Mon, 07 Sep 2009 14:25:17 +0000</pubDate>
		<dc:creator>Scott</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Communicating Value]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Rapport and Trust]]></category>
		<category><![CDATA[Sales Coaching]]></category>
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		<description><![CDATA[Every sales rep appreciates winning a big order from a key customer; but it&#8217;s rarely appropriate for him or her to say so to the customer.  Saying &#8216;Thank you for your business&#8217; is bush league, and can significantly weaken your position.
Top performing sales executives recognize that customers buy their solutions because to do so makes good business sense for the customer&#8217;s [...]]]></description>
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